For daily arrangements, we require orders to be placed at least 7 days in advance to allow for selection and preparation of seasonal blooms. For events or custom orders, it’s best to reach out as soon as possible to ensure availability, ideally a few weeks to several months in advance, depending on the event size.

While we do our best to accommodate preferences for colors or specific blooms, availability depends on the season and what’s fresh at the market. Each arrangement is custom-made and tailored with the best flowers available, resulting in a unique design every time.

Yes, we offer delivery within our local area — about a 30 mile radius of Vallejo, California. Delivery fees vary depending on the location and whether you select standard (Monday–Friday) or weekend delivery. The exact fee is calculated at checkout.

While we aim to make deliveries between 8 a.m. and 6 p.m., we can’t guarantee a specific delivery time. If no one is available, all arrangements will be left in a safe location at the delivery address and we will send a courtesy text to the recipient and buyer when the arrangement is dropped off. While our arrangements are designed in a vessel with water and will be okay outdoors in average conditions, flowers are still perishable objects and should be treated as such. If you’re aware of a time you or the recipient are unavailable, please let us know in advance and we’ll do our best to coordinate. While we do everything possible to make sure flowers are left in a safe place, we are not responsible for any items that are damaged due to weather, theft or conditions that are out of our control. For deliveries to a condominium or apartment building with a lobby, we will either leave the flowers with the front desk or at the front door of the apartment building depending on the building's delivery policy.

We currently don’t offer same-day delivery as each arrangement is made to order. However, for last-minute needs (typically within 3 days), feel free to reach out, and we’ll do our best to help.

We currently don’t offer order pickup.

To get started, fill out our inquiry form with details about your event. After discussing your needs, we’ll send a proposal tailored to your vision and requirements. Once confirmed, we handle everything from setup to breakdown on the day of the event.

Yes! For smaller gatherings or events where you only need arrangements, we offer a drop-off service. This option includes beautifully crafted arrangements delivered to your venue, without on-site setup.

Absolutely! While we work within seasonal availability, we love creating arrangements that reflect your event’s unique theme and style. Let us know your vision, and we’ll craft something that aligns with it.

Our Home and Business Accounts offer regular floral deliveries (biweekly or monthly) tailored to your aesthetic and space. We’ll work with you to select a schedule and design style that suits your needs, bringing fresh flowers to your home or business regularly. For larger venues and arrangements, we may also require onsite installation time to complete statement pieces and ensure fluidity within your space.

We partner with hotels, offices, retail stores, restaurants, and more. We’ll create arrangements that enhance your business space, contributing to a welcoming and memorable atmosphere for your clients and guests.

To keep your arrangement fresh, place it in a cool area away from direct sunlight and drafts and simply, change the water every 2-3 days. Following these steps will help extend the life of your flowers.

When is payment due?

For daily arrangements and business accounts, payment due date will be stated on the order invoice. For custom or event orders, payment is typically due after the final proposal is confirmed, unless otherwise noted. Please refer to your event contract.

Filling out an inquiry form is the first step and does not guarantee your order. Once your order is confirmed, we will send an invoice to finalize your order.

Our cancellation policy varies based on the service. For daily arrangements, cancellations must be made within 72 hours of order payment. Orders attempted to be cancelled after 72 hours of purchase, will be fulfilled and are not refundable due to the custom nature of our arrangements. For events, we require a longer lead time; please refer to your service agreement or reach out to us for specific details. To cancel your order please email, hello@greengaragefloral.com, with your name, order number, and items you would like to cancel.

Due to the nature of our items, we do not offer refunds or returns unless you have submitted a valid cancellation request. For events, please refer to your service agreement.